Terms & Condition

1. Introduction

Welcome to ResortsBD. By accessing or using our website (https://resortsbd.com), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

ResortsBD provides an online platform for booking resorts, houseboats, and ships across various destinations.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use this website and make bookings.

3. Services Provided

ResortsBD acts as an intermediary platform that connects customers with third-party service providers such as:

• Resorts

• Houseboats

• Ships / Cruise operators

We do not own or operate these properties or services.

4. Booking Policy

• All bookings are subject to availability.

• A booking is confirmed only after successful payment and confirmation notification.

• Users must provide accurate and complete information during booking.

• ResortsBD reserves the right to cancel any booking due to:

  • Incorrect pricing

  • Technical errors

  • Unavailability

5. Pricing & Payments

• Prices listed on the website are subject to change without prior notice.

• Payments may include applicable taxes and service charges.

• ResortsBD uses secure third-party payment gateways; we do not store your payment details.

6. Cancellation & Refund Policy

• Cancellation policies vary depending on the service provider.

• Refund eligibility will be based on the specific booking terms.

• Refunds, if applicable, are processed within 7–14 working days.

• No-shows may result in full booking charges.

• Service fees (if any) may be non-refundable.

7. User Responsibilities

By using ResortsBD, you agree:

• To provide truthful and accurate information

• Not to misuse the platform

• Not to engage in fraudulent or illegal activities

• To follow all rules set by the booked property or service provider

8. Check-in & Stay Rules

• Valid government-issued ID may be required at check-in

• Guests must follow property/ship rules and policies

• Any damages caused by the user will be the user’s responsibility

9. Third-Party Services Disclaimer

ResortsBD is not responsible for:

• Quality of service provided by resorts, houseboats, or ships

• Any delays, cancellations, or service issues

• Accidents, injuries, or losses during the stay or travel

All responsibilities lie with the respective service provider.

10. Limitation of Liability

To the fullest extent permitted by law, ResortsBD shall not be liable for:

• Indirect or consequential losses

• Loss of data, profit, or business

• Issues beyond our control

11. Force Majeure

ResortsBD shall not be held liable for failure or delay due to events beyond control, including:

• Natural disasters

• Government restrictions

• Political unrest

• Transportation disruptions

12. Intellectual Property

All content on ResortsBD (logo, text, images, design) is the property of ResortsBD and protected by applicable laws. Unauthorized use is prohibited.

13. Privacy

By using our website, you agree to our data practices as outlined in our Privacy Policy.

14. Account Suspension / Termination

We reserve the right to suspend or terminate access to the website if:

• Terms are violated

• Fraudulent activity is detected

15. Governing Law

These Terms & Conditions shall be governed by the laws of Bangladesh.

16. Dispute Resolution

Any disputes arising shall be resolved through:

• Mutual discussion, or

• Courts located in Bangladesh

17. Changes to Terms

ResortsBD reserves the right to update these Terms at any time. Continued use of the website indicates acceptance of the updated terms.