Privacy Policy

1. Introduction

Welcome to ResortsBD. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using https://resortsbd.com, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Address

• National ID / Passport (if required for booking)

b. Booking Information

• Resort / houseboat / ship selection

• Travel dates

• Number of guests

• Special requests

c. Payment Information

• Payment method details (processed via secure third-party gateways)

Note: We do not store your card or sensitive payment details.

d. Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and manage bookings

• Communicate booking confirmations and updates

• Provide customer support

• Improve our website and services

• Send promotional offers (only if you opt-in)

• Prevent fraud and ensure security

4. Sharing of Information

We may share your information with:

a. Service Providers

• Resorts, houseboat operators, and ship providers (to fulfill your booking)

b. Payment Gateways

• Secure third-party payment processors for transactions

c. Legal Authorities

• When required by law or to protect our rights

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

ResortsBD uses cookies to:

• Enhance user experience

• Remember user preferences

• Analyze website traffic

You can control or disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary for:

• Booking and legal purposes

• Business and operational needs

8. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

ResortsBD does not knowingly collect data from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.